Number lookups have returned to normal in our SMS Provider’s system and all mobile numbers should now be correctly identified in both the Chrome Extension and on spreadsheets.
Posted Sep 05, 2018 - 12:06 MDT
Our SMS Provider continues to work towards a resolution for number lookups returning as landlines. We are awaiting more information from them and at this time we currently do not have an ETA for a resolution.
Posted Sep 05, 2018 - 07:32 MDT
Our SMS Provider is currently experiencing an issue where all number lookups are returning as landline. We will provide an update as soon as the issue is resolved, but at this time we have not been provided an ETA.