All Systems Operational

About This Site

Welcome to TextUs's home for real-time information on the status of our service.

As we rely on other 3rd parties to function we also have their status included below.

Please subscribe for real time updates or follow our Twitter account https://twitter.com/TextUsStatus

TextUs Web App   ? Operational
TextUs Chrome Extension   Operational
TextUs API   Operational
Supporting Applications ? Operational
90 days ago
99.99 % uptime
Today
SMS Gateway   ? Operational
SendGrid SMTP   Operational
Heroku   Operational
Pusher Presence channels   Operational
Pusher Webhooks   Operational
Pusher Webhooks   Operational
Pusher WebSocket client API   Operational
Pusher Pusher REST API   Operational
Bonsai Region Health: Bonsai Oregon   Operational
Toll-Free Provider   ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Downtime Nov 2, 20:00 - Nov 3, 02:00 MST
Scheduled - Scheduled Downtime for TextUs app updates. This will be an extended downtime.
Nov 1, 16:58 MDT
SMS Gateway Maintenance Nov 16, 23:00 - Nov 17, 05:00 MST
Our SMS Gateway provider is doing maintenance. During this maintenance period you may experience issues sending or receiving messages.
Posted on Nov 15, 12:07 MST
SMS Gateway Maintenance Nov 17, 16:00-19:00 MST
Our SMS Gateway provider is running maintenance. During this maintenance period you may experience issues sending or receiving messages.
Posted on Nov 15, 12:10 MST
SMS Gateway Maintenance Nov 17, 22:00 - Nov 18, 04:00 MST
Our SMS Gateway provider is running maintenance. During this maintenance period you may experience issues sending or receiving messages.
Posted on Nov 15, 12:12 MST
SMS Gateway Maintenance Nov 18, 23:30 - Nov 19, 07:00 MST
Our SMS Gateway provider is running maintenance. During this maintenance period you may experience issues sending or receiving messages.
Posted on Nov 15, 12:14 MST
Scheduled Downtime Jan 22, 20:00 - Jan 23, 00:00 MST
Scheduled Downtime for updates to the TextUs Web App.
Posted on Jan 20, 10:14 MST
Scheduled Downtime Mar 5, 13:00-15:00 MST
The TextUs Web App will be down for scheduled maintenance.
Posted on Feb 27, 15:29 MST
Our SMS Provider will be performing maintenance this evening (MST).
During the maintenance you may experience up to a 5 minute service impact for Outgoing SMS messaging traffic.
Incoming SMS messages will be queued and only briefly delayed.
Posted on Mar 7, 14:59 MST
Scheduled Downtime Mar 15, 21:00-23:00 MST
The TextUs Web App will be down for scheduled maintenance.
Posted on Mar 15, 15:59 MDT
SMS Gateway Scheduled Maintenance Mar 17, 22:00-23:30 MST
Our SMS Gateway provider is running scheduled maintenance.

During the maintenance you may experience up to a 5 minute service impact for Outgoing SMS messaging traffic. The maintenance Is being done in a non-concurrent manner to prevent a greater impact.

Incoming SMS messages will be queued and only briefly delayed.
Posted on Mar 10, 15:59 MST
Scheduled Maintenance Mar 29, 22:00-23:00 MST
TextUs will be down for Scheduled Maintenance
Posted on Mar 28, 09:48 MDT
SMS Gateway Scheduled Maintenance Apr 20, 22:00-23:30 MST
During the maintenance you may experience up to a 5 minute service impact for Outgoing SMS messaging traffic. The maintenance Is being done in a non-concurrent manner to prevent a greater impact.

Incoming SMS messages will be queued and only briefly delayed
Posted on Apr 19, 16:33 MDT
Scheduled Downtime May 24, 20:00-21:00 MST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 23, 11:35 MDT
Scheduled Maintenance Jun 14, 20:00-20:30 MST
TextUs will be down for Scheduled Maintenance
Posted on Jun 14, 15:31 MDT
Scheduled SMS Gateway Maintenance Jun 27, 22:00-22:30 MST
SMS Nodes Infrastructure maintenance

During the maintenance you may experience up to a 5 minute service impact for Outgoing SMS messaging traffic. The maintenance Is being done in a non-concurrent manner to prevent a greater impact.

Incoming SMS messages will be queued and only briefly delayed.
Posted on Jun 27, 12:40 MDT
Past Incidents
Jan 20, 2018

No incidents reported today.

Jan 19, 2018
Resolved - We have resolved the issue with the TextUs Chrome Extension. Users will find they need to refresh their TextUs page and in some cases may need to log back out and in to regain full functionality.
Jan 19, 13:17 MST
Monitoring - We've identified the issue and are working towards resolving.
Jan 19, 09:39 MST
Investigating - We're currently investigating issues with our Chrome Extension having issues sending and receiving messages
Jan 19, 09:04 MST
Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018
Resolved - The issue appears to be resolved. Please don't hesitate to reach out to support@textus.com if you continue to experience issues.
Jan 8, 15:20 MST
Investigating - We are investigating reports of outbound message delay caused by one of our SMS providers. Messages ARE being delivered but with a time delay.
Jan 8, 14:56 MST
Jan 7, 2018

No incidents reported.

Jan 6, 2018
Resolved - Our SMS gateway Provider's carrier partner has restored teh connection. the issue has been resolved and messages are sending and delivering as usual.
Jan 6, 10:01 MST
Identified - TextUs has been notified by our SMS Gateway Provider that their carrier partner is facing a system wide outage and that causes a delay in inbound and outbound traffic. We have not been given an ETA on when this will be resolved, but will update here once we know more.
Jan 6, 08:17 MST