All Systems Operational

About This Site

Welcome to TextUs's home for real-time information on the status of our service.

As we rely on other 3rd parties to function we also have their status included below.

Please subscribe for real time updates or follow our Twitter account https://twitter.com/TextUsStatus

TextUs Web App   ? Operational
TextUs Chrome Extension   Operational
TextUs API   Operational
Supporting Applications ? Operational
90 days ago
100.0 % uptime
Today
SMS Gateway   ? Operational
SendGrid SMTP   Operational
Heroku   Operational
Pusher Presence channels   Operational
Pusher Webhooks   Operational
Pusher Webhooks   Operational
Pusher WebSocket client API   Operational
Pusher Pusher REST API   Operational
Bonsai Region Health: Bonsai Oregon   Operational
Toll-Free Provider   ? Operational
90 days ago
100.0 % uptime
Today
Intercom Intercom Web Application   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Downtime Jan 22, 20:00 - Jan 23, 00:00 MDT
Scheduled Downtime for updates to the TextUs Web App.
Posted on Jan 20, 10:14 MST
Scheduled Downtime Mar 5, 13:00-15:00 MDT
The TextUs Web App will be down for scheduled maintenance.
Posted on Feb 27, 15:29 MST
Our SMS Provider will be performing maintenance this evening (MST).
During the maintenance you may experience up to a 5 minute service impact for Outgoing SMS messaging traffic.
Incoming SMS messages will be queued and only briefly delayed.
Posted on Mar 7, 14:59 MST
Scheduled Downtime Mar 15, 21:00-23:00 MDT
The TextUs Web App will be down for scheduled maintenance.
Posted on Mar 15, 15:59 MDT
SMS Gateway Scheduled Maintenance Mar 17, 22:00-23:30 MDT
Our SMS Gateway provider is running scheduled maintenance.

During the maintenance you may experience up to a 5 minute service impact for Outgoing SMS messaging traffic. The maintenance Is being done in a non-concurrent manner to prevent a greater impact.

Incoming SMS messages will be queued and only briefly delayed.
Posted on Mar 10, 15:59 MST
Scheduled Maintenance Mar 29, 22:00-23:00 MDT
TextUs will be down for Scheduled Maintenance
Posted on Mar 28, 09:48 MDT
SMS Gateway Scheduled Maintenance Apr 20, 22:00-23:30 MDT
During the maintenance you may experience up to a 5 minute service impact for Outgoing SMS messaging traffic. The maintenance Is being done in a non-concurrent manner to prevent a greater impact.

Incoming SMS messages will be queued and only briefly delayed
Posted on Apr 19, 16:33 MDT
Scheduled Downtime May 24, 20:00-21:00 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 23, 11:35 MDT
Scheduled Maintenance Jun 14, 20:00-20:30 MDT
TextUs will be down for Scheduled Maintenance
Posted on Jun 14, 15:31 MDT
Toll-Free SMS Maintenance Mar 7, 21:00 - Mar 8, 01:00 MDT
TextUs provides Toll-Free numbers - however ZipWhip manage Toll-Free number services. See their notice below. If you do not use a Toll-Free number you can disregard this.

Planned SMS Maintenance affecting SMS traffic Mar 7, 04:00 - 08:00 UTC Maintenance Details Zipwhip will be conducting routine maintenance affecting Toll-Free and Landline SMS traffic. Brief periods of message latency affecting MO/MT SMS traffic transiting through Zipwhip during the maintenance window are possible. Affected MO SMS will be queued by the carrier and MT SMS will be queued by Zipwhip for delivery throughout the maintenance.
Posted on Mar 2, 10:47 MST
Past Incidents
Apr 24, 2018

No incidents reported today.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Resolved - Majority of issues have now resolved and our backlog queue has cleared.
Apr 20, 12:50 MDT
Monitoring - A number of internal services were backlogged for a while this morning. Our search functionality and our ATS notes will have been impacted. We are working on a fix for this.
Apr 20, 11:58 MDT
Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.