All Systems Operational

About This Site

Welcome to TextUs's home for real-time information on the status of our service.

As we rely on other 3rd parties to function we also have their status included below.

Please subscribe for real time updates or follow our Twitter account https://twitter.com/TextUsStatus

TextUs Web App ? Operational
TextUs Chrome Extension Operational
TextUs API Operational
Supporting Applications ? Operational
SMS Gateway ? Operational
SendGrid SMTP Operational
Heroku Operational
Pusher Presence channels Operational
Pusher Webhooks Operational
Pusher Webhooks Operational
Pusher WebSocket client API Operational
Pusher Pusher REST API Operational
Bonsai Region Health: Bonsai Oregon Operational
Toll-Free Provider ? Operational
Zuora Production Batch Operations Operational
Zuora Production API Operational
Zuora Production Integrations Operational
Intercom Intercom Web Application Operational
Twilio SMS Operational
TextUs Voice Operational
90 days ago
100.0 % uptime
Today
TextUs Next Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 15, 2019

No incidents reported today.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019
Resolved - Our SMS Provider has confirm this incident is resolved and multi-part SMS outbound messages are completing as expected to all carriers. Please reach out to support@textus.com if you are still experiencing any issues!
Oct 3, 13:48 MDT
Monitoring - Our SMS Provider has been notified by the industry vendor that multi-part outbound SMS messages are completing as expected. We have observed that message traffic is completing as expected, but will continue to monitor until we have confirmed the issue is resolved!
Oct 3, 11:17 MDT
Identified - Our SMS Provider is currently investigating an incident impacting multi-part, outbound SMS messages. This incident is causing outbound SMS messages over 140 characters sent to Verizon Wireless phone numbers to fail. Many, but not all TextUs accounts will be affected by this.

Our SMS Provider has engaged all teams to actively work to solve this with Verizon. We will continue posting updates here as they become available!
Oct 3, 10:33 MDT
Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.